Pindrop

Pindrop uses AI-based IVR authentication and anti-fraud solutions to increase efficiency in call centers and stop fraudulent transactions. In practice that means assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. They also list Cyber Security, Fraud Detection, Natural Language Processing, Security and Speech Recognition, so expect those to show up in the feature set. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Pindrop is based in Atlanta, Georgia and around since 2011. You can read more at pindrop.com.

Our checklist for this category: response times, what is included in monitoring, and reporting. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Pindrop? Rate it.