PiAvanti

PiAvanti is a new customer-centric consultancy focused on business process automation & workflow related to improved performance & success. Put simply, it is about handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list Business Process Automation (BPA), Cloud Data Services, Consulting and IT Management, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

PiAvanti is based in Charlotte, Texas. You can read more at piavanti.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

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