Phunnel

Phunnel is a SaaS firm that offers inventory agnostic marketplace software to create and control marketplace and manage inventory digitally. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Business Development. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Phunnel is based in Austin, Texas and around since 2019. You can read more at phunnel.co.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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