Phoenix Incidents

Manage incidents, automate response, and slash downtime without context switching or new tools. That is the short version of Phoenix Incidents. In practice that means building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Phoenix Incidents is based in San Francisco, California. Their site is phoenixincidents.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. A short pilot with your real data tells you more than any demo.

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