Percipient

Percipient offers electronic discovery (e-discovery), legal technology, and managed document review services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Ediscovery, Legal and Legal Tech. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Percipient is based in Chicago, Illinois. Their site is percipient.co.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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