Perceptis

Perceptis is a BPO service provider offering customer care, technical support and back-office services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting, Customer Service, Education, Human Resources and Information Services. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

Perceptis is based in Greenville, South Carolina. You can read more at perceptis.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used Perceptis? Rate it.