Penn Systems Group
providing IT Managed Services
Overview
Providing IT Managed Services. That is the short version of Penn Systems Group. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.
It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
Penn Systems Group is based in Newtown Square, Pennsylvania and around since 1993. You can read more at pennsys.com.
Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.
Every review on Revaw shows how it was verified, so if you know Penn Systems Group well, your review carries weight here.
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