PengoWorks

PengoWorks is a consulting company that specializes in interactive web applications. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting and Information Services, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

PengoWorks is based in Hilliard, Ohio and around since 2003. Their site is pengoworks.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with PengoWorks, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.