Peer.im
enable your team to engage customers in real-time chat
Overview
Peer.im is a team chat product. Enable your team to engage customers in real-time chat. Put simply, it is about replacing internal email with channels and direct messages.
It makes the most sense for every team. Alongside the main category they mention Messaging. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
Peer.im is based in San Francisco, California and around since 2012. More on peer.im.
Before you commit, look at search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.
If you have worked with Peer.im, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.
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