Pedal Brain

Pedal Brain provides products and services for the bike industry which increases engagement opportunities and revenues for the entire bike. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Hardware. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Pedal Brain is based in Minneapolis, Minnesota. You can read more at en.pedalbrain.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Pedal Brain well, your review carries weight here.