PcRx

PCRx is a provider of information technology solutions. Put simply, it is about handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list Database, IT Management and Technical Support, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

PcRx is based in Midlothian, Virginia and founded in 2000. More on pcrx.biz.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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