PC Support Service

PC Support Service provides tech solutions including computer repair, IT support, network administration, and managed security services. In practice that means assessing, monitoring and responding to security threats on your behalf.

It makes the most sense for companies without a full security team. They also list Network Security, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

PC Support Service is based in Pennsylvania Furnace, Pennsylvania. Their site is pcsupportservices.net.

Our checklist for this category: response times, what is included in monitoring, and reporting. Ask for a trial on your own data, not a canned demo.

If you have worked with PC Support Service, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.