PC Geeks
PC Geeks provides PC, laptop, and server support and repair service for small and medium sized businesses
Overview
PC Geeks provides PC, laptop, and server support and repair service for small and medium sized businesses. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.
The natural audience is small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
PC Geeks is based in Pickerington, Ohio and around since 1997. More on pcgeeks.com.
Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.
If you have worked with PC Geeks, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.
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