Pastel

Pastel empowers local businesses to provide amazing customer service. The job it does: building AI products and features, often for other companies.

The natural audience is companies adding AI to a product. They also list Artificial Intelligence (AI) and Small and Medium Businesses, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Pastel is based in San Francisco, California. Their site is trypastel.com.

Our checklist for this category: track record, data handling, and who owns the models. Get the renewal terms in writing before the first invoice.

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