Partner Tek

Partner Tek Inc. offers IT management, POS solutions, and business continuity services for small to medium-sized businesses. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Business Development, IT Management and Small and Medium Businesses, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Partner Tek is based in Gurnee, Illinois. You can read more at partnertek.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Partner Tek, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.