Park Place Technologies

Park Place Technologies is an IT company that provided organizations around the globe with post-warranty maintenance and support solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Hardware and Infrastructure, so expect those to show up in the feature set. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Park Place Technologies is based in Cleveland, Ohio and founded in 1991. More on parkplacetechnologies.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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