Paragon Software

Paragon Software provides timber management and glulam manufacturing software services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, Hardware and Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Paragon Software is based in Eugene, Oregon and founded in 1986. You can read more at paragonsw.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Paragon Software, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.