Panoptic Services

Panoptic Services is an IT support firm that offers technical management, hardware, outsourcing, infrastructure and internet solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Hardware and IT Infrastructure. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Panoptic Services is based in Placerville, California and founded in 2005. Their site is panopticservices.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Panoptic Services, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.