Panopta

Panopta is a it service management product. Centralized IT Operations Monitoring and Management Platform. The job it does: handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. Alongside the main category they mention Cloud Infrastructure, IT Infrastructure and Network Security. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Panopta is based in Chicago, Illinois and founded in 2007. Their site is panopta.com.

Before you commit, look at self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

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