PA Group

PA Group offers ERP & CRM consulting, business intelligence, marketing automation, technical software, cloud and IT infrastructure services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Business Intelligence, Cloud Computing and IT Infrastructure, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

PA Group is based in Chattanooga, Tennessee. Their site is pa-group.us.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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