Overdrive

OverDrive distributes digital content and delivers secure management, DRM protection and download fulfillment services for publishers. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Audio, Books, Consulting, Content Delivery Network and EBooks. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

Overdrive is based in Cleveland, Ohio and around since 1986. More on overdrive.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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