OSIbeyond

OSIbeyond specializes in IT support, cloud solutions, cybersecurity and IT strategy. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list Cloud Computing, Consulting and IT Management, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

OSIbeyond is based in Rockville, Maryland and founded in 2004. You can read more at osibeyond.com.

Things worth asking about: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used OSIbeyond? Rate it.