Optimum Desk

Optimum Desk is an IT firm that offers asset management, remote monitoring, software and technical support services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Asset Management and Technical Support, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Optimum Desk is based in New York, New York. Their site is optimumdesk.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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