Ooma

Ooma creates powerful connected experiences in home and small business telecommunications service, as well as affordable home security. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Mobile, Telecommunications and VoIP, so expect those to show up in the feature set. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Ooma is based in Sunnyvale, California and founded in 2004. Their site is ooma.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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