OneGuide

OneGuide is the platform for modern portfolio ops, combining portfolio portal software, an expert network, and ops team augmentation. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Information Services, Knowledge Management and Professional Services. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

OneGuide is based in Denver, Colorado and around since 2021. More on askoneguide.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used OneGuide? Rate it.