One Solution

One Solution is a technology company that provides in-house IT repair services to its clients. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting, IT Management, Technical Support and Web Design. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

One Solution is based in Chicago, Illinois and around since 2013. More on onetechshop.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used One Solution? Rate it.