On Spot Techs

On Spot Techs offers on-site and remote computer and network support for homes and businesses. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Advice and Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

On Spot Techs is based in Riverside, Illinois and founded in 2012. More on onspottechs.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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