Olark

Olark is a live chat platform that enables businesses to talk to customers browsing their website. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.

Who is it for? Mostly sales teams and founders who are tired of spreadsheets. Related areas on their profile: CRM, Customer Service, Messaging and Sales.

Olark is based in Ann Arbor, Michigan and founded in 2008. More on olark.com.

Before you commit, look at pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

If you have worked with Olark, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.