Octo

Octo creates transformative solutions to improve citizen engagement and speed up government modernization. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Alongside the main category they mention Artificial Intelligence (AI), Cyber Security, Information Services and IT Infrastructure. As a large product team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Octo is based in Reston, Virginia and founded in 2006. More on octo.us.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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