NVINT

NVINT has been helping customers better manage their IT infrastructure with customized solutions to what they need and want. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

NVINT is based in Caledonia, Michigan and around since 2002. You can read more at nvint.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with NVINT, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.