!nService

!nService is a browser-based platform for incident reporting and records management. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

!nService is based in Mandeville, Louisiana. Their site is bayou.net.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with !nService, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.