Northstar Risk

Northstar Risk provides software and consulting services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting and Financial Services, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Northstar Risk is based in New York, New York and around since 2013. You can read more at northstarrisk.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Northstar Risk, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.