NLX
NLX offers platform for automating customer experiences across channels with advanced AI and language models
Overview
NLX offers platform for automating customer experiences across channels with advanced AI and language models. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.
Who is it for? Mostly support teams from two people to hundreds. Alongside the main category they mention Artificial Intelligence (AI), Customer Service and Machine Learning.
NLX is based in New York, New York and around since 2018. More on nlx.ai.
Things worth asking about: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.
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Key features
Customer Service
Machine Learning
Company
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