NextService
A Cloud Based Field Service Management System, Built for NetSuite
Overview
NextService is a it services and consulting company. A Cloud Based Field Service Management System, Built for NetSuite. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
NextService is based in Orange, California and founded in 2011. You can read more at nextservicesoftware.com.
Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.
If you have worked with NextService, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.
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