Nextgen IT

NextGen IT Inc. has over a decade of industry experience in providing superior IT Staffing and End-To-End software solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Nextgen IT is based in Streamwood, Illinois and around since 2005. You can read more at nextgenitinc.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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