Next Generation Broadband

Next Generation Broadband is a technology company that provides software management solutions for telecommunications and media companies. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Technical Support and Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Next Generation Broadband is based in Washington, District of Columbia. You can read more at ngb.biz.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Next Generation Broadband, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.