NewGen Technologies

NewGen Technologies is an IT company that specializes in developing and implementing solutions. The job it does: handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list Consulting and IT Management, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

NewGen Technologies is based in Fulton, Maryland. Their site is newgentechnologies.com.

Before you commit, look at self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

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