Newbrook

Newbrook provides expertise in managing, designing, implementing, testing and deploying secure software solutions. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list Big Data, Consulting, IT Management and Software Engineering, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Newbrook is based in Chantilly, Virginia. More on newbrook.com.

Our checklist for this category: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

If you have worked with Newbrook, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.