New Horizon Tek

New Horizon TEK offers flat-rate IT Managed Services to reduce costs, increase profits, and secure IT infrastructure. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Customer Service, Information Services and VoIP. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

New Horizon Tek is based in Milwaukie, Oregon and around since 2014. You can read more at newhorizontek.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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