NetX

NetX provides network infrastructure, phone systems, hardware and software services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Hardware and IT Infrastructure, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

NetX is based in Brunswick, Tennessee and founded in 2003. Their site is netxmemphis.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know NetX well, your review carries weight here.