Neptune.io

Neptune.io offers an incident enrichment and automation platform for IT operations and DevOps teams. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Alongside the main category they mention Cloud Computing, Cloud Infrastructure, DevOps and IT Management. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Neptune.io is based in San Mateo, California and founded in 2013. You can read more at neptune.io.

Our checklist for this category: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

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