Napkin Labs

Napkin Labs offers apps for Facebook that enable brands to uncover the passion and creativity of their fans. The job it does: scheduling posts, replying to comments and reporting across networks.

The natural audience is social and community managers. Alongside the main category they mention Collaboration, Crowdsourcing, Market Research and Social Media. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Napkin Labs is based in Boulder, Colorado. More on napkinlabs.com.

Things worth asking about: which networks are supported and whether approvals are built in. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Napkin Labs? Rate it.