Mutual Aid Labs
the idea that small or medium emergency services agencies had to do without good technology has always...
Overview
The idea that small or medium emergency services agencies had to do without good technology has always chaffed at us. That is the short version of Mutual Aid Labs. Put simply, it is about building software for you when nothing off the shelf fits.
The natural audience is companies with a specific process to automate. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Mutual Aid Labs is based in Oostburg, Wisconsin and founded in 2012. More on mutualaidlabs.com.
Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.
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