Mountain Leverage

Mountain Leverage provides voice-enabled workflow solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting, Hardware and Technical Support. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Mountain Leverage is based in Grafton, West Virginia. Their site is mountainleverage.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Mountain Leverage, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.