Mosaic

Mosaic is an IT services company that offers project support, testing, test automation, quality assurance, measurement, and training. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list Project Management, Quality Assurance and Training, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Mosaic is based in Chicago, Illinois. You can read more at mosaicinc.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

If you have worked with Mosaic, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.