Monitor

Here is Monitor in plain terms. Provide a subscription software service which users can use to Monitor their websites in a simple and easy to use interface. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consumer Electronics. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Monitor is based in Mardela Springs, Maryland. Their site is letsmonitor.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Monitor, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.