MOD Mission Critical

MOD is an international Managed Services Provider (MSP) specializing in colocation, managed servers, hybrid cloud, proxy and IP services. That is the short version of MOD Mission Critical. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Cloud Infrastructure, Management Information Systems and Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

MOD Mission Critical is based in Greenwood Village, Colorado and founded in 2012. You can read more at modmc.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with MOD Mission Critical, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.