MindTouch

MindTouch is cloud software that provides self-service customer experiences that create experts and improves marketing, sales and support. Put simply, it is about running campaigns, content and ads for clients who do not have an in-house team.

Who is it for? Mostly small and mid-sized businesses. Alongside the main category they mention Customer Service and SEO. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

MindTouch is based in San Diego, California and around since 2004. Their site is mindtouch.com.

Our checklist for this category: who does the work day to day, reporting cadence, and contract length. Get the renewal terms in writing before the first invoice.

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