MicroTools

MicroTools is a software firm that offers engineering projects such as engineering design and proprietary embedded product services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting and Developer Tools. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

MicroTools is based in Simsbury, Connecticut. You can read more at microtoolsinc.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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