Michael Jaccarino Technologies

Michael Jaccarino Technologies is a computer consulting company that specialize in managed IT services, network support and deployment. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Michael Jaccarino Technologies is based in Baltimore, Maryland. Their site is michaeljaccarinotech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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